To The Rescue!

It is just not possible that you don’t get an occasion to grumble, moan or whine against the company in which you are the stakeholder. There may be occasions when you may not receive your share certificate on allotment or on transfer, it may be that you did not receive the dividend/interest warrant or refund order; perhaps you did not receive the Annual accounts etc. First thing that pops in your mind is to approach the damn company and in that regard, you may not be satisfied with the company’s response. Your soul will definitely not be at peace. But don’t lose heart. Don’t fidget. There are still entities you can approach and happily complain to. Here are your resorts:

1. In case of re-validations of transfer deeds : Voice your grievance to Registrar of companies (RoC)

2. In case of bad delivery of shares: Run to the Bad Delivery Cell of the Stock Exchange

3. In case of shares or debentures in unlisted companies: Contact the Ministry of Corporate Affairs

4. In case of deposits in collective investment schemes like plantations etc: The saviour is SEBI

5. In case of units of Mutual Funds: The saviour is SEBI again!

6. In case of fixed deposits in Bank and Finance Companies: Run to the RBI!

7. In case of Fixed Deposits in manufacturing companies: Ministry of Corporate Affairs to the rescue!

8. In case of Non Receipt of Money: Either the Stock Exchange/SEBI will help

9. In case of non-receipt of equity shares (DEMAT and physical): Again the Stock Exchange or SEBI are the resort

10. In case of Non-Receipt of Debt Securities (DEMAT and physical): Yet again, run to the Stock Exchange or SEBI

11. In case of Non-Receipt of corporate benefits/entitlements: Stock Exchange and SEBI are God

12. In case of Non receipt of interest for delay in refunds, dividend, interest on debt security, redemption of debt security, securities: None other than Stock exchange or SEBI will help!

13. Other complaints including on adherence to corporate governance norms: You know who- Stock Exchange or SEBI are again of help!

Another important factor any investor should keep in mind is that ‘Investor Information Centers’ have been set up in every recognized Stock Exchange which does redress grievances. There are also ‘Rights and Remedies’ for investor grievances which one should look up and read.

Be aware and don’t stay quiet!